Telecom Case Study | Congruity Consulting

Optimizing SS7 Data Collection for Hardware Manufacturer

A case Study

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Client Overview

A manufacturer producing Public Switched Telephone Network (PSTN) equipment sought to enhance their software’s capabilities in capturing and managing Signal System No. 7 (SS7) data, critical for facilitating call setup, routing, and control.

Challenge

The client faced significant challenges in managing the capture of large volumes of SS7 data efficiently. The existing data collection system was plagued with performance bottlenecks and data overwrite issues due to inefficient data pipeline structures and timestamp-dependent database keys, leading to potential data loss and inaccurate data.

Consulting Approach

Our consulting firm was engaged to optimize the client's data collection and management processes. We undertook a comprehensive review of their current infrastructure and identified key areas for improvement:

Conducted a technical assessment of the data ingestion pipelines and database’s data model.
Analyzed debug data from processes to identify failure points.

Assessment & Analysis

1

Redesigned the client's data pipelines to streamline the flow of SS7 data.
This involved implementing more robust data handling and processing techniques to enhance throughput and reduce latency.

Restructuring Data Pipelines

2

Addressed the issue of data overwrite by revising the timestamp-dependent keys in the database schema.
By analyzing the data flow and usage patterns, introduced a more effective key generation strategy that minimized conflicts and preserved data integrity.

Database Optimization

3

Through advanced analytics and continuous monitoring tools, fine-tuned the system to handle higher data volumes more efficiently, ensuring seamless performance even during peak loads.

Performance Tuning

4

The proposed solutions were implemented in a phased approach, allowing for minimal disruption to ongoing operations:

Pilot Testing: Initially, the new systems were deployed in a controlled environment to validate their efficiency and effectiveness.

Full-Scale Rollout: Following successful testing, the solutions were rolled out across all data collection nodes.

Implementation

5

Comprehensive training sessions were provided to the client's staff to ensure smooth adoption of the new systems.
Ongoing technical support was established to address any emerging issues swiftly.

Training & Support

6

Results

The new database key mechanism significantly reduced data overwrites, ensuring high data integrity and reliability.

Increased Data Integrity

1

The optimized data pipelines facilitated a 30% increase in data processing speed and a 50% reduction in system downtimes.

Enhanced System Performance

2

With the revamped systems, the client could handle larger datasets more efficiently, facilitating better decision-making based on more accurate and comprehensive SS7 data analysis.